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www.saks.com/storesurvey – Saks Fifth Avenue Customer Survey

January 6, 2016 by adminaff212 17 Comments

Saks Store Survey

  • Complete survey online for a shot at a $2,500 gift card

Saks Fifth Avenue wants to know the opinions of it’s customers and is offering an online survey in order to find out what shoppers think about the store. Customers that take a few minutes to help Saks Fifth Avenue out by providing their opinions will be presented with the lucrative opportunity to enter the stores quarterly drawing where they can win a gift card worth a hefty $2,500. Customers that are anxious for a chance to win this generous prize need to stay calm, wipe the foam from their mouths, and  pull up the survey’s designated webpage.

After arriving at the designated webpage customers will see a Next button that can be clicked to start the survey.  Before starting the survey customers can review the official survey rules and review a list of past winners through the corresponding links on the survey webpage.  The first thing participants will need to do after clicking the Next button is verify their age and whether or not they or any family member is employed by Saks Fifth Avenue.  Once these items are verified customers will need to reach into their pockets and pull out the store receipt in order to enter some specific visit information before continuing.  The information that needs to be entered from the receipt includes the ST number, the TRM number, the TRN number, ASSOC number, and the date of purchase.  Confused participants that are having a hard time locating this information on their receipts can simply refer to the image of the receipt provided on this page for help.  Once all of the required information is entered participants can go ahead and click the Next button to get started on providing their opinions and hopefully winning a hardy $2,500 gift card while they’re at it.

References

  • www.saks.com/storesurvey

 

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Comments

  1. Gail says

    February 21, 2016 at 9:17 am

    New Saks store in Toronto – It was amazing. It was beautiful The inventory was plentiful and displayed well. The sales people were helpful, polite and happy. It really felt like being in Saks in any U.S city.

    Reply
  2. Margaret Murray says

    March 26, 2016 at 4:13 pm

    Store is well laid out and products are kept nicely displayed. It is bright. Staff are friendly and helpful. They remember that you have shopped with them before. Some even remember names and call customers by name. They make notes about what you want if they do not have a product and call you when they get it in.

    Reply
  3. Sherry Kelstein says

    April 10, 2016 at 4:13 pm

    My experience was wonderful. My salesperson was very helpful and had a lovely way about her.

    Reply
  4. Kristina Camacho says

    April 16, 2016 at 5:54 pm

    My experience was great!

    Reply
  5. Venessa Klymchuk says

    November 29, 2018 at 12:54 pm

    Ina Levinson and Angela were very friendly and helpful during my Saks store experience.
    I would rate them highly.

    Reply
  6. Lou Ann Murphy says

    December 1, 2018 at 9:21 am

    My order was placed by telephone. Yoyo, the sales lady, was knowledgeable, cheerful, and answered all my questions. I received my order the next day.
    Happy Holidays to all Saks employees making my shopping a “JOY”.
    Lou Ann Murphy

    Reply
  7. Michael Bouie says

    February 20, 2019 at 6:52 am

    This goes to Devin in Sales in cosmetics i treated with nothing but respect and highly appreciated for her time can’t wait to return City line store Upper Merion many thanks go out to her.Mike Bouie.

    Reply
  8. Marcia Lynn Chami says

    May 29, 2019 at 3:53 pm

    I shop at the Saks store in Las Vegas. However, whenever I order anything, it might take ten days to receive it. Although I know this going in, I have ordered the same item from Neiman Marcus and receive it within 3 or 4 days. With all the internet buying, I think Saks needs to pop it up or they will lose business in this competitive age.

    Reply
  9. CAROLYN T. DELOE says

    June 7, 2019 at 4:50 pm

    LORRAINE in the UNIVERSITY PARK MALL women’s cloths department was very personable, as well as helpful.

    Reply
  10. Hannah French says

    October 4, 2019 at 10:59 am

    Very helpful and personable representative in La Mer was Magali. I will visit her on a regular basis.

    Reply
  11. Denise says

    October 28, 2019 at 9:43 pm

    I visited the Cosmetics Department in Saks/UTC Mall Sarasota, FL this evening. I stood, waiting for some help, for about 8 minutes while two salesgirls were talking. They occasionally looked my way but never asked if I needed assistance. I didn’t recognize these girls from other trips I’ve made to the department. Usually I am greeted soon after arriving and the service has been great. Finally another salesperson approached me and she was very patient, attentive and was able to answer all of my questions. She was great, her name was Barbara Jean. I might add that the entire time Barbara Jean waited on me the other two associates continued to talk to each other. Barbara Jean interrupted them at one point, needing some assistance, and one of the girls did help but seemed miffed. I’ve never encountered the rudeness and inattentiveness of these two girls in this department before. All I can say is “THANK GOODNESS FOR BARBARA JEAN!”

    Reply
  12. Jonathyn Bland says

    December 30, 2019 at 12:23 pm

    Saks in Tyson’s Mclean Va.. The sales people were snobbish & the service was bad as usual. My wife had the same experience a couple of weeks ago. Happens to be the only store in the area that carries a particular brand I like. Oh Barney’s & Bloomingdales online going forward.

    Reply
  13. ANA DIFILIPPO says

    March 1, 2020 at 4:57 pm

    GREAT EXPERIENCE SHOPPING AT SAKS
    MARIA IS ALWAYS ATTENTIVE AND KIND
    WILLING TO HELP WITH GREAT PERSONALITY.
    THANKS FOR YOUR TIME AND GOOD DISPOSITION..

    Reply
  14. ANA DIFILIPPO says

    March 1, 2020 at 5:15 pm

    from ANA,
    MY PREVIOUS COMMENT ON MARIA..
    WAS AT THE SHOP IN
    9214 STONY POINT PARKWAY
    AT RICHMOND VA 23235

    Reply
  15. Tobey says

    March 2, 2020 at 4:18 pm

    Crystal assoc # 140764 was hugely helpful
    With both my friend and me at the Saks on 5th in NY in the Handbag department. She was a delight: extremely polite and very pleasant personality. Please give her lots of
    Stars for making our experience so wonderful.

    Reply
  16. Helene Gack says

    March 12, 2020 at 6:17 pm

    We’ve shopped at Saks Boston for over 20 years. We are not the best customers of the store. Our personal shopper, Louise, treats us as if we were her best and only customer. With service like this, there is no reason to ever leave.

    Reply
  17. Jeffrie Thames says

    December 16, 2020 at 10:25 am

    My husband and I did some shopping at your store on December 11th customer service was excellent by the gentleman named Primo & by another sales associate by the name of Leslie. These two individuals were outstanding.

    Reply

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